How do I book a stay?
Booking your next stay with us is simple and fast:
Click the “Book Now” button located at the top of this page.
Use the filters to choose your location, dates, and number of guests.
Browse the available properties and select your perfect stay.
Complete your booking through our secure online platform — confirmation is instant!
Booking directly with us guarantees you the best rates and special offers.
How do I check-in?
We offer seamless self-check-in at all of our properties, giving you total flexibility on arrival.
Before your stay, you’ll receive your check-in instructions via email after completing your online guest form and security deposit pre-authorisation.
Your email will include:
Your unique key safe code
A simple step-by-step guide on how to access the property
Tip: If you don’t see the instructions, be sure to check your junk or spam folder!
What time is check-in and check-out?
Check-In: From 3:00 PM onwards
Check-Out: By 10:00 AM
If you would like to request a late check-out or extend your stay, please contact our team as early as possible.
Please note: Extensions are subject to availability and not always guaranteed.
Do you offer contactless check-in?
Yes!
All of our check-ins are fully contactless for your convenience and safety.
Most guests prefer self check-in, but if you require an in-person meet and greet, just let us know in advance and we’ll do our best to arrange it.
Can I book through Airbnb or other platforms?
You can also find our properties on platforms such as Airbnb, Booking.com, Vrbo, and others.
However, by booking directly through our website, you’ll enjoy:
Lowest price guarantee (saving up to 30%)
Exclusive promotions not available on third-party sites
Booking direct = best value!
How can I get in touch?
Our friendly Guest Support team is available to assist you:
Live chat via our website
Messaging through booking platforms
Direct email support
For urgent matters, a 24/7 emergency phone line will be provided once your booking is confirmed.
We pride ourselves on responding to guest queries within minutes.
Are there any special offers?
Yes!
We offer a range of discounts including:
Discounts for longer stays (up to 30% off)
Exclusive direct booking offers
Subscribe to our mailing list or check out our Special Offers page to stay updated on current promotions.
Are pets allowed?
Some of our properties are pet-friendly, but it depends on the specific accommodation and type of pet.
Approval must be obtained before arrival, and an additional fee and certain conditions will apply.
Please note: Bringing pets without prior approval may result in the termination of your stay.